Our Support Philosophy
INNOVATIVE
Continuously innovate to meet new customer expectations and demands
AFFORDABLE
Offer solutions that provide true value to the customers, optimal investment with high return
FLEXIBLE
Listen to our customers, understand their needs and provide the right solution, partnering in their success
MODULAR
Integrate machine modules to work seamlessly together with possibility of future additions
ACCESSIBLE
Provide expert and responsive support 24X7
Customer Support Mission
1)Timely and correct technical information
2)Thorough understanding of customer expectations
3)Timely delivery of the machine
4)Detailed information on installation and production startup
5)Projects department as customer representative in the company
6)Minimum machine downtime
7)Support team always avaliable on phone and email
8)Service through our regional partners