Customer Support

Home > Customer Support

Our Support Philosophy

 

INNOVATIVE

Continuously innovate to meet new customer expectations and demands

AFFORDABLE

Offer solutions that provide true value to the customers, optimal investment with high return

FLEXIBLE

Listen to our customers, understand their needs and provide the right solution, partnering in their success

MODULAR

Integrate machine modules to work seamlessly together with possibility of future additions

ACCESSIBLE

Provide expert and responsive support 24X7

 

Customer Support Mission

 

1)Timely and correct technical information

2)Thorough understanding of customer expectations

3)Timely delivery of the machine

4)Detailed information on installation and production startup

5)Projects department as customer representative in the company

6)Minimum machine downtime

7)Support team always avaliable on phone and email

8)Service through our regional partners