Customer Support

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Our Support Philosophy



Continuously innovate to meet new customer expectations and demands


Offer solutions that provide true value to the customers, optimal investment with high return


Listen to our customers, understand their needs and provide the right solution, partnering in their success


Integrate machine modules to work seamlessly together with possibility of future additions


Provide expert and responsive support 24X7


Customer Support Mission


  • Timely and correct technical information
  • Thorough understanding of customer expectations
  • Timely delivery of the machine
  • Detailed information on installation and production startup
  • Projects department as customer representative in the company
  • Minimum machine downtime
  • Support team always avaliable on phone and email
  • Service through our regional partners


Customer Support Details